Kolev Architektenküchen, Proprietor Rusi Kolev
Hauptstr. 39, 61239 Ober-Mörlen, Germany
As of: March 2026
These General Terms and Conditions (AGB) apply to all contracts between you as a consumer within the meaning of § 13 BGB (German Civil Code) and us, Kolev Architektenküchen, Proprietor Rusi Kolev.
They govern all business relations relating to the planning, manufacturing, delivery, and installation of bespoke kitchen projects. By placing an order, you acknowledge these General Terms and Conditions.
Our offers are non-binding and valid for three weeks.
The contract is concluded when you accept our offer in text form (§ 126b BGB — e.g. by e-mail or via the LexOffice customer portal). The order confirmation documents the agreed scope of services.
If you accept the offer within the three-week validity period, the architectural planning is included in the order value.
If the validity period expires and you later decide on a new offer, the architectural planning will be listed as a separate line item. The scope and costs (€5,000 incl. VAT) will be specified in the respective offer.
Since the initiation of the contract (initial consultation via Jitsi Meet) and the conclusion of the contract (acceptance of the offer via the LexOffice portal or by e-mail) are conducted exclusively through distance communication means, this constitutes a distance selling contract pursuant to § 312c BGB. The pre-contractual information obligations pursuant to Art. 246a EGBGB are fulfilled through these General Terms and Conditions and the respective offer documents.
The initial consultation, planning, 3D visualisation, and the first offer are free of charge and non-binding. A contractual obligation only arises upon your acceptance of the offer.
We provide the following works and services: bespoke planning, manufacturing, and delivery free to the place of use, as well as professional installation of kitchen furniture and worktops.
In addition, we deliver and install built-in appliances — e.g. ovens, hobs, dishwashers, refrigerators, sinks, fittings, and associated built-in systems (e.g. Quooker with reservoir). We work with premium manufacturers such as BORA, Küppersbusch, Miele, Siemens, Bosch, Liebherr, and Quooker. The statutory provisions governing sales contracts apply to these items.
The built-in appliances are listed as separate line items in the offer and order confirmation.
The scope of services includes the preparation of appliances for connection to existing connection points (water, drainage, electrical) — i.e. positioning, fitting, and routing the lines to the connection point. The actual connection to the supply points (shut-off valve, heavy-current connection, etc.) is carried out by a licensed specialist contractor.
Building-side electrical, plumbing, and gas installations are not part of our services. This includes in particular the laying of cables, the installation of connection points, and all work requiring a licensed specialist contractor.
We process high-quality materials: EGGER decorative chipboard for kitchen furniture, fronts made of Senosan and Decospan, hardware from Hettich, Kesseböhmer and Sige, sinks from Blanco, and worktops of your choice — e.g. Fundermax compact panels, Dekton, or natural stone. Details on the natural properties of the materials can be found at kolev-kuechen.de/materialeigenschaften.
All stated prices are final prices (gross) and include the statutory value-added tax of 19 %.
Payment is made in three stages:
The interim payment of 65 % covers in particular the costs of all built-in appliances listed in the offer in full. The final invoice (15 %) relates exclusively to the works and services performed.
The 15 % portion (final invoice) secures your right of retention to ensure defect-free performance. In the case of minor defects, the right of retention exists only in the amount of the estimated double of the defect rectification costs.
The price is bindingly fixed upon order confirmation. Subsequent price changes are only possible through a mutually agreed supplementary agreement (see § 12).
Delivery and installation dates are individually agreed and recorded in the order confirmation. We make every effort to meet all dates reliably.
Delays caused by force majeure — in particular supply chain disruptions, material shortages, natural disasters, or official measures — are beyond our control. In such cases, we will inform you without undue delay and jointly agree on a new date. This provision does not apply insofar as the delay is attributable to our wilful intent or gross negligence.
If such an event lasts longer than 8 weeks after the originally agreed installation date, either party is entitled to extraordinary termination. Services already rendered and demonstrably incurred material costs shall be invoiced; any remaining amounts will be refunded.
To ensure a smooth installation, all connection points (water, drainage, electrical) must be properly installed and operational in accordance with the installation plan provided in advance. The responsibility for this lies with you.
Installation is carried out exclusively by our own specialist personnel.
Upon completion of the installation, we offer you a joint acceptance inspection on site. An acceptance protocol will be prepared documenting the condition of the kitchen — including any defects and, where necessary, photographic documentation.
Upon completion of the installation, we will set you a deadline of 12 working days in text form for acceptance. If you do not respond within this period in text form (§ 126b BGB) with specific defect complaints, the acceptance shall be deemed to have taken place (§ 640 Abs. 2 BGB).
Upon acceptance — whether express or deemed — the following legal consequences take effect:
Acceptance may not be refused on account of insubstantial defects. Such defects will be recorded in the acceptance protocol and remedied by us promptly.
All delivered goods and materials remain our property until full payment of all claims arising from the contract.
Insofar as kitchen furniture becomes permanently affixed to the building during installation, the retention of title may be extinguished by operation of law (§ 946 BGB). In such cases, we expressly reserve the right to claim payment of the outstanding amount.
The statutory warranty provisions pursuant to §§ 634 ff. BGB apply to our works and services (kitchen furniture, worktops, installation). The limitation period commences upon acceptance.
The statutory warranty provisions pursuant to §§ 437 ff. BGB apply to built-in appliances, sinks, and fittings (purchased goods). Any manufacturer warranties exist independently as the manufacturer’s own obligation.
Defect claims for built-in appliances including supplied accessories are governed by the law of sale. Defect claims for the proper installation work are governed by the law of works contracts.
Defects arising from faulty installation or integration of appliances into the kitchen system — e.g. appliance claddings, cut-outs, or connection preparation — are deemed defects of the works and are subject to the works contract limitation period.
We have the right to first remedy reported defects ourselves (supplementary performance). Only if a remedy fails or is unreasonable shall you be entitled to further rights (reduction, rescission).
Natural material properties do not constitute material defects. These include in particular:
We recommend agreeing on a separate annex “Material Properties” in which the specific characteristics of the chosen materials are described prior to contract conclusion (§ 476 para. 1 sentence 2 BGB).
Warranty claims are excluded for defects caused by improper use, inadequate care, normal wear and tear, and installation errors caused by the client.
Approximately one month after installation, we offer a complimentary readjustment — e.g. fine-tuning of drawers and hinges. This is a voluntary goodwill service and does not constitute a warranty case.
We are fully liable for damages arising from injury to life, body, or health, as well as for damages caused by intentional or grossly negligent conduct.
In cases of simple negligence, we are only liable for breaches of essential contractual obligations (cardinal obligations). In this case, liability is limited to the foreseeable damages typical for this type of contract.
Essential contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose compliance you regularly rely — e.g., professional assembly, defect-free manufacturing and on-time delivery.
Liability is excluded for simple negligence in the breach of non-essential contractual obligations (ancillary obligations).
Liability under the Product Liability Act (ProdHaftG) remains unaffected by the above provisions.
There is no right of withdrawal, as these are goods that are manufactured according to your individual specifications and are clearly tailored to your personal needs (§ 312g para. 2 no. 1 BGB).
The initial consultation, planning, 3D visualization, and first quote are free and non-binding. You only enter into a contractual obligation upon acceptance of the quote.
You can terminate the work contract component (planning, manufacturing, assembly) at any time (§ 648 BGB). In this case, we are entitled to the agreed remuneration less any expenses saved.
| Project stage | Costs incurred |
|---|---|
| After contract signing, before measurements | Architectural planning (scope as per offer) |
| After measurements, before production begins | Architectural planning + measurement costs |
| After production has begun | Additionally: material and production costs already incurred, as well as non-returnable ordered equipment and materials |
| After installation | Full contract value |
The amounts mentioned are guidelines only. You are entitled to prove that we have incurred lesser damages (§ 648 sentence 3 analogously, § 309 no. 5 lit. b German Civil Code).
The right of termination under Section 648 of the German Civil Code (BGB) applies to the work contract component (planning, manufacturing, assembly). Additional costs may arise for already ordered built-in appliances (purchase contract component) if return or cancellation with the supplier is no longer possible. These costs will be documented on a case-by-case basis.
If you default on a payment despite a written reminder and a grace period of at least 14 days, we can:
Statutory rights remain unaffected.
Change requests are possible and welcome even after order confirmation. In this case, we will prepare a supplementary offer that transparently outlines the changed costs and any potential impact on the schedule.
The supplementary offer must be approved by you in written form (Section 126b of the German Civil Code – e.g., by email) before we implement the change. We will not carry out any chargeable changes without your approval.
The final invoice reflects the final, mutually agreed service — that is, the original order confirmation plus all approved amendments.
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). You can find detailed information in our privacy policy.
For our initial consultation, we use Jitsi Meet (self-hosted on our server in Germany). The conversation will only be recorded with your explicit consent, which you give when booking your appointment. Recording is voluntary—the video consultation will also take place without recording. You can withdraw your consent at any time, even during the conversation.
Provided you have consented to the recording, the conversation will be automatically transcribed and analyzed using AI-powered methods to provide you with a written summary of the conversation and personalized mood boards. All AI-generated content is personally reviewed by us before being shared with you. Details about the services and third-party providers used can be found in our privacy policy.
We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
Should any provision of these terms and conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory rule.
Amendments and additions to these terms and conditions require the written form (§ 126b BGB). This also applies to the waiver of this written form requirement.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of performance for payment obligations is Ober-Mörlen.